tag:blogger.com,1999:blog-6201123084407249438.post1703016543722374638..comments2023-11-03T21:52:47.108+11:00Comments on the ITIL Zealot's blog: Is your Service Desk a SPOC or a SPOF?ITIL Zealothttp://www.blogger.com/profile/11494943612057235974noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-6201123084407249438.post-17996940374345739222012-11-20T03:30:56.233+11:002012-11-20T03:30:56.233+11:00Thank you so much for clarifying so much informati...Thank you so much for clarifying so much information! I have been looking into using a <a href="http://www.alloy-software.com/anx6/" rel="nofollow">service desk ITIL</a> but naturally I was a little confused on a few different points. I had been leaning towards the investment but after reding through this information I'm all in. Thanks for the help!Anonymousnoreply@blogger.com